Order and Payment
What methods of payment do you accept?
Frankie & Taj accepts Credit/Debit Cards, Paypal, AfterPay and. Zippay
If I place an order, when will I be charged?
Payment will be deducted from the nominated account straight away.
Why is my card being declined when I try to place an order?
We recommend you contact the card issuer.
How do I use a promo code?
Enter the promo code at the checkout in the box provided.
Where are your products made?
All of our products are designed in-house in our Australian office. We source and manufacture our products in India in a factory that is certified GOTS approved.
Do I need to wash my threads before wearing them?
Yes, we recommend you wash all clothing products before the first use.